Last updated: September 5, 2026.
Preamble — Identification of the seller
These general conditions of sale (CGV) govern the sales of heated dresses, heated vests and heated accessories offered on the site lafrisquette.fr (hereinafter “the Site”), brand “La Frisquette” operated by:
- Sun Shades, SAS with share capital of €100.00
- SIREN : 938 427 952 — SIRET (seat) : 938 427 952 00016
- Head office : 61 Rue de Lyon, 75012 Paris 12th Arrondissement, France
- E-mail : sunshades.co@gmail.com — Phone : +33 6 32 32 64 21
- Intracommunity VAT number : currently being allocated to the tax service.
hereinafter “La Frisquette” or “the Seller”, and any adult natural person making a purchase (hereinafter “the Customer”).
Article 1 — Purpose
These General Terms and Conditions define the rights and obligations of the parties in the context of the online sale of the products offered on the Site. Any order implies full acceptance of these General Terms and Conditions.
Article 2 — Products
The products offered are heated clothing and accessories equipped with a low voltage heating system (5 V or 7.4 V) and a USB battery. The essential characteristics (composition, temperature levels, autonomy, maintenance) are described on each product sheet. The photographs and visuals are presented for illustrative purposes.
Article 3 — Price
Prices are indicated in euros, all taxes included (20% French VAT included), excluding delivery costs. Delivery costs are displayed before validation of the order: free from €89 of 0⟧purchase in mainland France and from €119 of 1⟧purchase in the United States, otherwise according to the current grid presented on the page Delivery & Returns. La Frisquette reserves the right to modify its prices at any time; the applicable price is that displayed at the time of the order.
Article 4 — Order
The Customer validates his order after checking the contents of his basket. The order becomes firm upon confirmation of payment. A summary confirmation email is sent to the Customer. La Frisquette reserves the right to refuse any abnormal order or order placed in bad faith.
Article 5 — Payment
Payment is made online, securely, using the payment methods offered on the Site at the time of the order. Payment in 3 installments free of charge can be offered from €100 of purchase via a split payment partner, subject to acceptance of the file by this partner. The debit is made upon validation of the order.
Article 6 — Delivery
Orders are processed and sent to the carrier within 24 to 48 working hours. The delivery time then depends on the carrier's routing: tracked delivery in mainland France, and 7 to 14 working days for the United States (international tracked delivery; generally no customs duties under $800 of purchase). In the event of a delay of more than 7 days on the announced date, the Customer may cancel his order and receive a full refund.
Article 7 — Right of withdrawal and 30-day guarantee
In accordance with articles L.221-18 et seq. of the Consumer Code, the Customer has a legal period of 14 days from receipt to exercise his right of withdrawal. La Frisquette voluntarily extends this period to 30 days as part of its free return commercial guarantee, detailed on the page & returns guarantee. Returns are free; reimbursement occurs within 5 working days after receipt of the returned product.
Article 8 — Legal guarantees
The products benefit from the legal guarantee of conformity (articles L.217-4 et seq. of the Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the Civil Code). In the event of non-compliance, the Customer can choose between repair and replacement of the product; in the event of a hidden defect, between reimbursement of the price or conservation of the product against partial reimbursement.
Article 9 — Safety and precautions for use
The heating products operate at very low voltage and are CE certified. The Customer undertakes to respect the instructions for use and maintenance provided with the product (removal of the battery before washing, cycle 30° maximum, no tumble dryer). People with active medical implants and pregnant women are advised to consult their doctor before use.
Article 10 — Personal data
The data collected when ordering is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).
Article 11 — Mediation and litigation
In the event of a dispute, the Customer should first contact customer service (contact), who undertakes to respond within 24 working hours. In the absence of an amicable solution, the Customer can use the consumer mediation system provided for in articles L.611-1 et seq. of the Consumer Code free of charge; the contact details of the selected mediator will be communicated to the Client upon simple request to sunshades.co@gmail.com. The Customer can also use the European online dispute resolution platform (ec.europa.eu/consumers/odr). These General Terms and Conditions are subject to French law.