{"id":63,"date":"2026-09-05T23:45:32","date_gmt":"2026-09-05T21:45:32","guid":{"rendered":"https:\/\/lafrisquette.fr\/livraison-retours\/"},"modified":"2026-09-07T22:17:47","modified_gmt":"2026-09-07T20:17:47","slug":"livraison-retours","status":"publish","type":"page","link":"https:\/\/lafrisquette.fr\/en\/livraison-retours\/","title":{"rendered":"Delivery &#038; Returns"},"content":{"rendered":"<p>Order processed within 24\u201348 hours, tracked delivery, free returns: everything is designed to give you peace of mind.<\/p>\n<h2>\ud83d\udce6 Delivery<\/h2>\n<p>Each order is prepared and entrusted to the carrier within 24 to 48 working hours. You will receive an email with your tracking number as soon as the package leaves.<\/p>\n<table>\n<thead>\n<tr>\n<th>Destination<\/th>\n<th>Carrier<\/th>\n<th>Processing time<\/th>\n<th>Price<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Metropolitan France<\/td>\n<td>Colissimo tracked<\/td>\n<td>within 24\u201348 working hours<\/td>\n<td>Available from \u20ac89, otherwise \u20ac4.90<\/td>\n<\/tr>\n<tr>\n<td>UNITED STATES<\/td>\n<td>International tracked delivery<\/td>\n<td>7\u201314 business days<\/td>\n<td>Available from \u20ac119, otherwise \u20ac9.90<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>USA: payment in euros, your bank automatically converts \u2014 generally no customs duties under $800 of purchase. Belgium, Switzerland and relay point: currently opening in the store.<\/em><\/p>\n<h2>\u21a9\ufe0f Returns &amp; exchanges \u2014 30 days, free<\/h2>\n<p>You have 30 days after receipt to change your mind, size or color. The procedure:<\/p>\n<ol>\n<li>Write to us via the page <a href=\"\/en\/contact\/\">Contact<\/a> (subject \u201cReturn or exchange\u201d) with your order number.<\/li>\n<li>We will send you a prepaid return label within 24 hours.<\/li>\n<li>Drop off the package at the post office or relay point.<\/li>\n<li>Refund within 5 working days after receipt, or exchange shipped immediately.<\/li>\n<\/ol>\n<p><strong>Terms :<\/strong> the product must be returned clean, unwashed and not worn beyond fitting. Battery and accessories must be included in the return.<\/p>\n<h2>\ud83d\udd0d Track my order<\/h2>\n<p>Your tracking link is in the shipping email 0\u27e71\u27e7. Can't you find it? Send us your order number via the page <a href=\"\/en\/contact\/\">Contact<\/a>, we will send it back to you during the day.<\/p>\n<h2>\u2753 A lost or damaged package?<\/h2>\n<p>This rarely happens, but we never leave you in the lurch: contact us within 7 days after the scheduled delivery date, we will relaunch the 1st carrier investigation and we will reship your product to you (or refund you) without waiting for the end of the 2nd investigation.<\/p>\n<p><a class=\"wp-block-button__link lfq-btn\" href=\"\/en\/boutique\/\">Return to the store<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Commande trait\u00e9e sous 24\u201348 h, livraison suivie, retours gratuits : tout est pens\u00e9 pour que tu commandes l&rsquo;esprit tranquille. \ud83d\udce6 Livraison Chaque commande est pr\u00e9par\u00e9e et confi\u00e9e au transporteur sous 24 \u00e0 48 h ouvr\u00e9es. Tu re\u00e7ois un email avec ton num\u00e9ro de suivi d\u00e8s le d\u00e9part du colis. Destination Transporteur D\u00e9lai de traitement Tarif [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-63","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/lafrisquette.fr\/en\/wp-json\/wp\/v2\/pages\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lafrisquette.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lafrisquette.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/lafrisquette.fr\/en\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":1,"href":"https:\/\/lafrisquette.fr\/en\/wp-json\/wp\/v2\/pages\/63\/revisions"}],"predecessor-version":[{"id":168,"href":"https:\/\/lafrisquette.fr\/en\/wp-json\/wp\/v2\/pages\/63\/revisions\/168"}],"wp:attachment":[{"href":"https:\/\/lafrisquette.fr\/en\/wp-json\/wp\/v2\/media?parent=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}